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Terms and Conditions

Company Information

Aiu Aio ApS
Grantoftevej 25
3500 Værløse

CVR: 42033839

Prices

Product prices and shipping include VAT.

Ordering

When placing an order, you will receive an order confirmation via email. If you haven’t received it within an hour, please check your spam filter and contact help@aiuaio.com if you can’t find the email.

Delivery

Please visit Delivery if you want more information about our delivery policy and process.

Returns

Please visit Returns if you want more information about our return policy and process.

Payment

You can choose different payment methods during the ordering process. Payment for your order will be completed when your package has been dispatched.

We accept the following payment methods:

  • Visa
  • Visa Electron
  • Visa/Dankort
  • MasterCard
  • MasterCard Debit
  • Maestro
  • MobilePay

VAT & Customs

In the case of delivery outside the EU, you are obligated to cover customs and other costs associated with delivery. We are not responsible for knowing the customs and tax policies in countries other than Denmark. Please contact your local customs authorities if you have questions regarding customs and delivery rules in your country.

Liability

We cannot be held responsible for delays or compliance with these terms and conditions if the delay or compliance is affected by events beyond our reasonable control, such as a lost package with one of our shipping providers. This liability condition does not affect your statutory rights.

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Designed with a spotlight on the finest materials, Aiu Aio jewelry transcends seasons. Each collection, our dedicated team designs and hand-select quality metals, such as sterling silver and gold plating.

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How long delivery time?

Designed with a spotlight on the finest materials, COS women’s jewellery transcends seasons. Each collection, our dedicated women’s jewellery team hand-select quality metals, such as recycled brass, gold plating and sterling silver, which are then carefully polished and sculpted into refined, outfit-defining pieces.

The women’s jewellery edit harmonises chunky hoop earrings for the everyday and pearl-adorned necklaces and brooches that nod to a maximalist sensibility.

About secure payment

At Aiu Aio, you make your payment through a secure, encrypted connection.

 

Encrypted Payment
The payment is processed through a PCI DSS certified payment gateway. This means your payment information cannot be read by external parties, ensuring the highest possible security.

 

Which payment methods do you accept?
At Aiu Aio, you can pay for your items with various payment cards, MobilePay, Visa, and MasterCard. All prices on aiuaio.com include VAT.

 

No card fees

  • Dankort/Visa/Visa Debit cards – No fees charged
  • MasterCard/Eurocard/JCB (international) – No fees charged

The amount for the items is only charged when the items are shipped from Aiu Aio. Aiu Aio can never charge more than the amount you have approved at the time of purchase.

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